FAQ's

Yes! All parts of the Kilo are top-rack dishwasher safe!

The simple answer is, no. While the silicone cup is technically microwave safe, the plastic body and lid are not and should not be used in the microwave…and neither should the wire agitator.

We don’t recommend using the Kilo with hot liquids.

Go for it!

We recommend rinsing the shaker immediately after use, when possible, and washing regularly to keep it nice and clean.

We don’t recommend using the Kilo with carbonated or fizzy drinks/mixes as pressure can build and cause leaks, if not released quickly enough. This can include some pre-workout or energy supplements. If you’re in a pinch or just can’t stand not using your Kilo for these types of drinks (we can’t blame you!), be sure to remove the stopper periodically between shaking to release the pressure as well as not storing with the stopper in place for long periods of time.

Before you try to expand the cup, please make sure that the stopper has been removed from the spout. Our stopper makes an airtight seal (to prevent leaks), which keeps the cup from expanding.

Before you try to collapse the cup, please make sure that the stopper has been removed from the spout. Our stopper makes an air tight seal, which keeps the cup from collapsing.

Once the Kilo is fully dried and the stopper is fully inserted, it should be leakproof. The dual ribbed stopper was designed to provide an air tight seal. If you are experiencing a leak, please disassemble the cup and reassemble, making sure that the silicone cup is fully aligned with the top rim, just above the threading. Then set the lid down carefully over to top (with the drinking spout aligned with the tether) until you feel it seat just around the silicone and turn a 1/2 turn until fully tightened.

We can! For bulk orders we offer engraving services that allow you to put your own custom logo or name. Reach out to our Wholesale team for more information! contact

That’s where it all began! Those are the coordinates of where the co-founders started this journey. Check out the full story here and don’t forget to plug those coordinates into your search engine to see exactly where this all started!

Not yet, but we will soon! We’re working hard to increase our color offering as well as making stand-alone tethers available. Keep an eye out for information and sign up for our email alerts here.

That’s awesome and we’d love to talk to you about our wholesale opportunities. Please visit our Wholesale page for more information and how to get in touch with us.

Yes! Each Kilo unit comes with a wire agitator that collapses down with the cup, making it easy to store inside, even while the Kilo is collapsed.

Great question! That’s what we call the “Stopper Storage”. It’s a convenient location to store the stopper while opening/collapsing or while chugging your protein!

The Kilo is 5.5" tall when fully expanded and 2.5" when collapsed. It has a diameter of 4" at the top and just under 2.75" at the base.

Most items ship within 1-2 business days, excluding pre-order and out of stock items.

We will provide shipping estimates at check out as well as detailed tracking information once your items ship. We cannot guarantee delivery dates or shipping times.

Unfortunately, at this time we do not accept international orders.

Good news!! All orders over $55 ship free! For orders less than $55, we offer $5 flat rate shipping as well as expedited options at checkout.

First of all, let us apologize! There are a number of reasons why this might have happened, but rest assured, we’ll make it right. Please send an email to our Support team (click here), and we’ll get you taken care of!

We hate when that happens and we’re sorry for the inconvenience, but we’ll definitely make it right and get you replacement as soon as possible. Please send an email to our Support team (click here), and we’ll get you taken care of!

We hope you love your shaker and never need to return it, but in the event that you do, please visit our Warranty & Returns page for more details and instructions.